Yes, canceling a corporate rental with Simba Car Hire may incur a cancellation fee, depending on the timing and the specific terms of your rental agreement.
Cancellation Policy Overview:
Advance Cancellations: If you cancel your booking well in advance (typically 24-48 hours or more before the rental start date), there may not be any fees, or the fees might be minimal. Each corporate agreement has its own cancellation window that outlines when fees are applied.
Last-Minute Cancellations: If you cancel the rental at the last minute (within 24 hours of the scheduled pickup), you are more likely to face a cancellation fee. These fees help cover the costs Simba incurs due to the late change, including the preparation of the vehicle and loss of potential bookings.
No-Show Fees: If the booking is not canceled and you do not pick up the vehicle, you could also be charged a "no-show" fee, which is typically equivalent to the cost of one day's rental.
Non-Refundable Deposits: Some corporate rentals may include non-refundable deposits as part of the booking process. If such a deposit was made, it may be forfeited upon cancellation.
To Cancel a Booking:
If you need to cancel a corporate rental, it’s best to contact Simba’s customer support team as early as possible. They can provide specific details regarding any fees that may apply based on your rental terms and cancellation timing.
