If your Simba rental car breaks down during your corporate rental period, follow these steps to ensure your safety and get assistance quickly:

1. Ensure Safety First

• Pull Over: Safely pull the vehicle to the side of the road or a safe location, if possible.

  
  

• Turn on Hazard Lights: Turn on your hazard lights to alert other drivers that your vehicle is stopped.

  
  

• Stay Inside (if safe): If you're on a busy road or highway, it’s generally safer to stay inside the vehicle with your seatbelt fastened until help arrives.

  
  

2. Contact Simba Roadside Assistance

• Call Roadside Assistance: Reach out to Simba’s roadside assistance service, which is usually included in your corporate rental package. Provide them with your location, rental agreement details, and a description of the issue.

  
  

• Towing/Repair Services: Simba's roadside assistance team will arrange for towing or on-site repairs as necessary. If the car cannot be fixed on-site, they will tow it to an authorized service center.

  
  

3. Follow Simba’s Guidance

• Wait for Assistance: Follow the instructions given by the roadside assistance team, and wait for the help to arrive. Simba’s support team will advise you on the next steps, which may include switching vehicles or arranging for alternative transportation.

  
  

4. Report the Issue

• Document the Incident: Keep a record of the breakdown, including any communications with Simba’s support team and photos if necessary. This helps to ensure clarity on the situation and to avoid misunderstandings during the return process.

  
  

Simba’s roadside assistance is designed to minimize disruption and get you back on the road quickly, ensuring your business operations continue smoothly. Always keep your rental agreement and roadside assistance contact information with you while driving the rental vehicle.